Shipping Information

Softly packed, clearly tracked.

Every Pawtique order is prepared with a calm, practical rhythm for daily pet life. We keep shipping details simple: most orders leave our care within 3–5 business days, with thoughtful handling for beds, bowls, grooming pieces, walk gear, and small pet essentials.

3–5 Business days for standard order preparation.
Care Protective packaging for pet-friendly daily pieces.
Updates Tracking details are shared when your order moves.
Calm dog resting beside soft pet essentials in a warm home setting
Pet essentials prepared with a softer daily rhythm.
Prepared for real routines

From feeding corners to walk-ready gear, each parcel is packed to arrive clean, orderly, and easy to open at home.

Order Flow

A clear path from cart to doorstep.

Our shipping process is designed to feel transparent without overwhelming you. You will know when your order is received, prepared, and passed to the carrier.

01

Order confirmation

After checkout, your order confirmation is sent to the email used at purchase. Review item details, delivery address, and contact information so everything is ready before preparation begins.

Immediately after checkout
02

Careful preparation

Orders are prepared within 3–5 business days. Pet beds, soft blankets, bowls, grooming pieces, and walk accessories are checked for order accuracy and packed with protective spacing.

3–5 business days
03

Carrier handoff

When your parcel is ready to move, tracking information is sent by email. Tracking may take a short period to update after the carrier receives the package.

Tracking shared by email
04

Delivery support

Questions about address details, delayed scans, or order status can be sent to our support team. Include your order number so we can review the shipment clearly.

Support when needed
Cat sitting in a warm minimal interior beside curated pet lifestyle pieces
Warm home delivery for calm pet routines.

Delivery Notes

What to know before your parcel arrives.

Delivery timing may vary by carrier route, local conditions, address accuracy, and seasonal volume. We recommend checking your tracking link first, then contacting us if the movement looks unusual or your delivery details need review.

Address changes Contact us as early as possible before carrier handoff.
Multiple items Some orders may arrive in separate parcels.
Tracking scans Carrier updates can take time to appear after shipment.
Pet-safe arrival Open packaging away from curious pets and small children.

Helpful Details

Small details, fewer surprises.

These notes help keep your Pawtique delivery smooth, especially for gifting, apartment deliveries, multi-item orders, and pet essentials needed for a new routine.

Packaging

Clean, protective packing

Items are packed to support shape, softness, and everyday presentation. Remove tags and packaging materials before giving products to pets.

Order Review

Check your details early

Confirm your delivery address, email, and phone number at checkout. Accurate details help prevent avoidable delivery delays.

Tracking

Follow carrier updates

Once tracking is available, the carrier link is the best source for scan history, route movement, and delivery status.

Support

We can review your order

For shipping questions, share your order number with our support team so we can look up the correct parcel details.

Two dogs in a soft natural outdoor moment with a calm lifestyle feeling
Support for walks, rest, feeding, and daily pet care.

Need More Help?

We are here for order questions.

Contact Pawtique for help with shipping status, delivery details, address checks, or product questions. Please include your order number whenever possible for faster review.

Email info@pawtique.lat
Phone 4786532363
Address 4434 Hwy 142 Newborn GA 30056